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FAQ

How does CIELO Cinema boost my technicians' performance?

With CIELO, your technicians will address their high priority alerts first becoming more proactive than reactive while solving major issues faster. This makes them more productive day to day.

How does CIELO make my operations faster and easier?

CIELO allows you to automate your cinema’s processes and workflows by eliminating manual steps, prioritizing critical issues, and presenting intelligence to make decisions.

(NOC) How do I know CIELO is a good fit for my exhibitors?

We’ve been working with many partners around the world for many years. Our flexible platform has been a key tool for NOC operations supporting from a 2-screen circuit to over 6000-screen circuit.

(Exhibitor) How do I know CIELO is a good fit for me?

You will never know if you don’t try. That’s why we always start with a PILOT phase. You can rest assured that the flexibility of our solutions and our knowledge of common business pains have been key to implementing our tool in many cinemas.

What happens if I don't need all the modules?

That is not a problem! You can buy what you need by choosing the tools based on your business goals and building your customized CIELO package.

What if I have challenges implementing the software?

We have a support team that will accompany you in your implementation phase to assist you and resolve your questions along the way.

How does the PILOT work?

You can try our solution free of charge with these three simple steps:

Tell us about the challenges that you’re facing today regarding your operation.
We will prepare a demo for your specific needs.
Finally, you can start testing our platform.

How long does it take to implement CIELO Cinema?

Depending on the number of sites and the availability of networking resources at the exhibitor. CIELO Cinema will take one week to implement up to 100 sites

Is the software available for mobile apps?

Yes, you can access our software wherever you are, from your mobile, tablet, or desktop.

I already have a TMS is CIELO compatible with my TMS?

CIELO Cinema is TMS agnostic, CIELO’s architecture is unique for the industry, in other words we work with every TMS

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