Arts Alliance Media Agree Lifeguard Partnership with Total Cinema Solutions for New TechSelect Service

Miami, FL, and UK July 12, 2023.
Arts Alliance Media (AAM), CIELO’s global leader partner in digital cinema software and services, has announced a new Lifeguard partnership with Total Cinema Solutions LLC (TCS), a United States-based cinema technology integrator for small and independent exhibitors, to enable full integration with their popular TechSelect service.

Combining AAM’s Lifeguard , a versatile Hardware Management System (collaboratively-developed with CIELO Enterprise Solutions) with TCS’ TechSelect, a specialized support service that measures the health of assets and software, exhibitors can expect a high-quality site monitoring solution that delivers real-time reports and the skills of a trained technician.

After receiving a custom provisioned appliance from TCS, that device will monitor the performance of an exhibitor’s projection system, collecting data on the health of projectors, servers, and audio processors, before relaying that information back to Lifeguard to cross-reference with optimum operating parameters. If the data collected does not meet the required standards, TCS technicians will receive an alert to resolve any issues relating to the
flagged equipment.

“By partnering with Arts Alliance Media, our esteemed TechSelect service can harness Lifeguard’s full monitoring capabilities and alert procedures to provide a first-class ‘boots on the ground’ solution,” explained Brian Vita, Sales/Svc Manager at Total Cinema Solutions. “This unified package will enable 24/7 access to a qualified technician, helping to maintain the health of their hardware while reducing the risk of failed shows.”

A cloud-based hardware monitoring and management platform, Lifeguard provides exhibitors and integrators with critical business intelligence to help optimise hardware and reduce the cost of operations. With over 40 intelligence reports, automated lamp alerts, and proactive equipment maintenance, exhibitors can optimise resources to make day-to-day theatre management smooth and error-free.

Peter Kim, Global Sales Director at Arts Alliance Media, added, “our ultimate goal is to help exhibitors build efficiency in their operations. By integrating with TCS’ progressive TechSelect service, independent cinemas across the United States can rely on a resourceful, end-to-end NOC solution that will go the extra mile in preventing and resolving issues.”

About Arts Alliance Media

Arts Alliance Media (AAM) is the global leader in digital cinema software and services, offering a wide range of solutions which help exhibitors to reduce costs, increase efficiency, and improve the cinematic experience for their customers.
AAM’s extensive portfolio, including Producer, Screenwriter, Screenlighter, Lifeguard, MX4D, and HeyLED, touches over 43,000 screens worldwide, while their network operations centre (NOC) supports several thousand screens.

AAM is part of the Luxin-Rio Group, the world’s foremost cinema technologies provider.

 About CIELO

CIELO is an enterprise software company that unlocks business efficiency through machine connectivity. Founded in 2015, CIELO is the fastest-growing software leader enabling customers to compete in the new era of cinema with next-generation technology. CIELO’s software solutions are agnostic and support the multivendor environments that exhibitors have today.

They are installed in over 16,000 screens in over 50 countries processing over 56 billion transactions a year.

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