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Knowledge, control, and visibility in one place

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Manage your cinema from anywhere

From the concession stand to the charity event, you are never more than a click away from your cinema.

Take control behind the scenes.
Focus on what matters.

Proactively address issues before they become problems so your customers have a flawless experience.

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Solutions, faster

Up to 75% reduction in on-site tech hours.

View and assign alerts across your circuit and collaborate with support team members for faster resolution times. Support for your digital cinema has never been easier.

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Bulb Key Projector

Flexibility to decide when to take action

Set custom alert levels so it’s easy for you to determine if your response can wait or if immediate action is required.

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A historical view of your cinema’s activity

Cielo gives you a transparent view into your theater operations so you know who took action on which alerts and when.

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CES Data

Unlock the power of your cinema data

Make informed, data-driven decisions.

30+ predefined and fully customizable automated reports.

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Cielo Support Packages

Feature Extended Director's Cut
Support Portal Access
FAQs / Online Knowledge Base
Billing Support
Spanish Language Support
Email Support
Cielo Application Tickets
Phone Support
Equipment Break/Fix Tickets
Target Initial Response Time 4 hours 1 hour
24x7 Support
Remote Troubleshooting & Resolution
RMA Support
Firmware & Software Updates
Proactive Support